The Queen at Chester Hotel - Handwritten Collection

Probably 1 of the easiest reviews to write, we celebrated our wedding here on Friday 26th June, booking and planning started in 2023, Ryan took over as co-ordinator in early 2024 and he has been incredible from the day we met. Nothing was too much, he went above and beyond in every manner, you turned my visions into everything I imagined! seeing how I imagined it was just the warmest feeling ever. Other mentions, the rest of the wedding team, Jessica thank you for being so helpful! Sophie - you were fantastic so thorough, polite and a great host. Brego, Akshay, the 2 brothers (sorry bad memory) and all other F&B staff were amazing on the Thursday, Friday & Saturday! All guests have complimented ALL staff from housekeeping, reception F&B! You all made our day so perfect, it was a dream come true and if the only thing that goes wrong on your day is Grans train being cancelled and holdi

Our wedding day was perfect from start to finish! All of the staff at this hotel are incredible and so helpful! Ryan made the planning process so easy and stress free and not

We recently had our wedding at The Queen at Chester Hotel and we truly couldn’t have wished for a better experience. From the very beginning, the planning and coordination were handled with so much care, organisation, and professionalism. The team made everything feel stress-free and were always on hand to answer questions and guide us through the process. On the day itself, everything ran perfectly. The service team were friendly, attentive, and genuinely invested in making sure our guests were well looked after. The food and drinks were absolutely fantastic — so many of our guests have commented on how good the meal was! The venue itself looked stunning and the facilities were ideal for our celebration. We are so grateful to the whole team for helping make our day so special. It meant the world to us, and we c

We are so glad we chose The Queen for our wedding venue on 2nd August 2025! The venue has been beautifully refurbished and the events team are second to none. Ryan helped us to plan and organise our entire day and was always on hand to answer questions and give ideas to help create our perfect day, nothing was ever too much trouble. The team were more than willing to work with us to plan a bespoke tapas menu to suit our tastes and arrange for our final toast to be a Baby Guinness for everyone! The Lily Langtry suite where we stayed is beautifully done out and so spacious - perfect for getting ready with the hair and makeup team. Our guests loved how convenient getting t

The moment we walked into this hotel we knew it was the wedding venue we wanted! From the moment we booked our wedding date, everything ran smoothly. The day itself was just a fairy tale and the team were amazing throughout the whole day. A special shout out to Ryan from the day we met he was just amazing, nothing was ever to much for him and he would respond to any questions quickly and with the answers. I know lots of

Absolutely made our wedding day feel special from the moment we contacted the venue to the wedding day , the

Thank you for all the teams in The Queen of Chester hotel, our wedding was perfect , amazing food

The queen's Hotel was amazing from start to finish planning every step off the way not missing any details out off our special day When our day arrived they made up feel specia

We were originally supposed marry at llyndir Hall, a sister hotel to the queen, due to covid and other unforseen circumstances we were offered the queen as an alternative after 5 dates, and what an amazing place it is! We were treated like royalty and the team couldn't have done enough for us, especially the wedding coordinator Oana, she is absolutely fantastic and a credit to the place. The food was the best we've had and all of our guests commented on how perfect it was. The rooms were decorated beautifully & our vision was brought to life exactly as we wanted. The garden is amazing and had lots

Words can not describe how grateful and thankful we are to all of The Queen Hotel staff. From start to finish, it was absolute perfection; we couldn't have been greeted more warmly, looked after more special and the day could not have gone better in any way. We would like to personally thank Alison, Louise, Ryan and Jon. They were absolutely fabulous and we would like nominate them for team of the month if this is possible please? We would also like to publicly thank them- what way is possible? Do you have a twitter account or any other forum for us to write on? We would also like to write to the headquarters or 'top bosses' as it were as we feel it is truly important that they are recognised. Also the chefs! we think the Ingrouille wedding team should get it! Again, everyone in the hotel; from Iwan, to the reception staff, chefs to the housekeeping and breakfast lady were absolutely fabulous! Please would you ensure t

We had an AMAZING day and loved every single second of it!! I literally want to relive it over and over again! I want to say a MASSIVE thank you to Ellie, John and the entire team. You have been amazing and so helpful and available for anything we needed and i really appreciate that!! On the day/night john was brill, very helpful and had everything under control and in hand. Even down to the decorating of mine and alexs table, which we had no idea about until the evening, and he went the extra mile to add harry potter touches for us! The reception team were also fabulous, welcoming, kind and helpful. I cant remember the lady's name but she had blonde hair and i think she may have been irish?... she was wonderful! I love how we were left to set up the day before and just checked on every now and again. I love how the little things were there such as the 'bride to be' plate in our room when me and my mum checked in, and the wedding morning glass of bubbly at breakfast. Honestly, the best day of our lives and we couldnt have picked or had a more beautiful, perfect venue for our day! Please pass on our greatest appreciation and thanks to everyone that worked our wedding that day! I will post a review when i get a minute on the hotel... pretty much going to copy and

We got married at the Queen hotel on 4th September 2015. From start to finish we had the most amazing day it could not have been anymore perfect. The venue was set up perfectly and looked fantastic. The food was 5

We were married at The Queen Hotel on August 9th 2014. We booked a year in advance & the wedding coordinators (Becky & Zoe) were very professional & helpful all the way through the process. The menu tasting experience was fab and the attention to detail was foremost in every way. The day itself was better than we'd ever dreamt of, the weather was perfect and the ceremony in the amazing courtyard was spectacular in every way. All the 140 guests said that the food was fantastic and they particularly liked the way that the dessert was presented with our names and the date piped in chocolate onto each plate. The hotel staff were very professional which really put us both at ease and they made a potentially stressful day so easy and memorable. Simon the general manager was there at every step from delivering Buck's Fizz to the brides room at 8.00 am to lending his handkerchief at the ceremony itself. Richard the master of ceremonies made sure everything went according to plan, yet again his attention to detail was exceptional and he kept things running smoothly. It really was everything they'd promised us it would be. We would both like to give a Big Thank You to all the staff for making our day so perfect. We cannot recommend this venue highly enough. It is perfect for a wedding, from the

Just had my wedding here on the 23.08.14 and could not of asked for a better day! The staff were all so caring and attentive and many many thanks and compliments go out to Louise who was with us all day and night and looked after every need for us. She really is a credit to your staff ?