Privacy policy

Who runs WedHQ

WedHQ (wedhq.co.uk) is a wedding venue and supplier directory for the United Kingdom and Ireland. It is operated by Yasin Khan, who is the data controller for the information described in this policy.

Yasin has worked in the wedding bidding industry for six years, researching the Irish and UK wedding market: how couples search, which venues and suppliers they approach, and what a useful enquiry actually contains. WedHQ exists so couples can find trusted venues and suppliers, and so those businesses can list themselves and be found. We do not run a bidding service on this website and we do not sell leads.

You can reach the person who runs this site directly at yaswenlencria@gmail.com or on WhatsApp at +92 313 518 1766. Yasin's professional background is also listed on LinkedIn under Yasin Khan.

WedHQ (wedhq.co.uk) is a wedding venue and supplier directory for the United Kingdom and Ireland. It is operated by Yasin Khan, who is the data controller for the information described in this policy.

Yasin has worked in the wedding bidding industry for six years, researching the Irish and UK wedding market: how couples search, which venues and suppliers they approach, and what a useful enquiry actually contains. WedHQ exists so couples can find trusted venues and suppliers, and so those businesses can list themselves and be found. We do not run a bidding service on this website and we do not sell leads.

You can reach the person who runs this site directly at yaswenlencria@gmail.com or on WhatsApp at +92 313 518 1766. Yasin's professional background is also listed on LinkedIn under Yasin Khan.

What this policy covers

This policy explains what personal information WedHQ collects, why we collect it, who we share it with, how long we keep it, and the choices and rights you have. It covers the website, the supplier dashboard, listing submissions, enquiries, reviews and any message you send us.

We follow the UK GDPR and the Data Protection Act 2018, and — for visitors and businesses in the Republic of Ireland — the EU GDPR as applied by the Irish Data Protection Commission. We also follow Google's published guidance on helpful, trustworthy content, which asks sites like this one to be clear about who is behind them, how information is chosen, and how to contact them. Links to those references are at the end of this page.

This policy explains what personal information WedHQ collects, why we collect it, who we share it with, how long we keep it, and the choices and rights you have. It covers the website, the supplier dashboard, listing submissions, enquiries, reviews and any message you send us.

We follow the UK GDPR and the Data Protection Act 2018, and — for visitors and businesses in the Republic of Ireland — the EU GDPR as applied by the Irish Data Protection Commission. We also follow Google's published guidance on helpful, trustworthy content, which asks sites like this one to be clear about who is behind them, how information is chosen, and how to contact them. Links to those references are at the end of this page.

Information we collect

Information you give us: your name, email address, telephone number, wedding date, guest numbers and budget when you send an enquiry; your business name, category, location, website, prices, photographs and contact details when you submit a listing; your name, rating and review text when you leave a review; and anything you write to us by email, WhatsApp or the contact form.

Account information: if you create an account, we hold your email address, name and sign-in credentials. Passwords are handled in encrypted form by our authentication provider and are never visible to us.

Information collected automatically: the pages you visit, the device and browser you use, approximate location derived from your IP address, and error and performance data. This is used in aggregate to keep the site working and to understand which pages are useful.

We do not ask for, and do not want, special category information (for example health, religion or dietary information) inside a public review or listing. If you include it in a message to us, we will only use it to answer you.

Information you give us: your name, email address, telephone number, wedding date, guest numbers and budget when you send an enquiry; your business name, category, location, website, prices, photographs and contact details when you submit a listing; your name, rating and review text when you leave a review; and anything you write to us by email, WhatsApp or the contact form.

Account information: if you create an account, we hold your email address, name and sign-in credentials. Passwords are handled in encrypted form by our authentication provider and are never visible to us.

Information collected automatically: the pages you visit, the device and browser you use, approximate location derived from your IP address, and error and performance data. This is used in aggregate to keep the site working and to understand which pages are useful.

We do not ask for, and do not want, special category information (for example health, religion or dietary information) inside a public review or listing. If you include it in a message to us, we will only use it to answer you.

How we use your information

To pass your enquiry to the venue or supplier you chose, and to let them reply to you. An enquiry is shared with that one business — not with the wider directory.

To publish and maintain business listings, to check submissions before they go live, and to let a business edit its own profile.

To moderate reviews, prevent spam and fake listings, and keep the directory accurate.

To answer messages you send us, and to send service emails such as password resets, verification codes and — if you are a business — notices about your listing.

To understand how the site is used in aggregate, so we can improve navigation, page content and search results.

We do not sell your personal information, we do not rent enquiry data, and we do not use your details to advertise other businesses to you.

To pass your enquiry to the venue or supplier you chose, and to let them reply to you. An enquiry is shared with that one business — not with the wider directory.

To publish and maintain business listings, to check submissions before they go live, and to let a business edit its own profile.

To moderate reviews, prevent spam and fake listings, and keep the directory accurate.

To answer messages you send us, and to send service emails such as password resets, verification codes and — if you are a business — notices about your listing.

To understand how the site is used in aggregate, so we can improve navigation, page content and search results.

We do not sell your personal information, we do not rent enquiry data, and we do not use your details to advertise other businesses to you.

Our legal bases

Where the UK GDPR or EU GDPR applies, we rely on: performance of a contract (providing the account, listing or enquiry service you asked for); legitimate interests (running and improving a directory, preventing fraud and spam, and keeping the site secure); consent (non-essential cookies and any optional email you agree to receive); and legal obligation (keeping records where the law requires it).

You can withdraw consent at any time, and you can object to processing based on legitimate interests — see Your rights below.

Where the UK GDPR or EU GDPR applies, we rely on: performance of a contract (providing the account, listing or enquiry service you asked for); legitimate interests (running and improving a directory, preventing fraud and spam, and keeping the site secure); consent (non-essential cookies and any optional email you agree to receive); and legal obligation (keeping records where the law requires it).

You can withdraw consent at any time, and you can object to processing based on legitimate interests — see Your rights below.

Who we share information with

The business you enquire with: they receive your name, email, telephone number and the details of your enquiry so they can reply.

Service providers who run parts of the site on our behalf: our hosting and database platform (Base44, running on Cloudflare), our email delivery provider, and — if a business chooses to pay for a listing — our payment provider. These providers may only use the information to provide their service to us.

Professional advisers and authorities, where we are legally required to disclose information, or where disclosure is necessary to establish, exercise or defend a legal claim.

We never publish your email address or telephone number on the site. Enquiries are private between you and the business you contacted.

The business you enquire with: they receive your name, email, telephone number and the details of your enquiry so they can reply.

Service providers who run parts of the site on our behalf: our hosting and database platform (Base44, running on Cloudflare), our email delivery provider, and — if a business chooses to pay for a listing — our payment provider. These providers may only use the information to provide their service to us.

Professional advisers and authorities, where we are legally required to disclose information, or where disclosure is necessary to establish, exercise or defend a legal claim.

We never publish your email address or telephone number on the site. Enquiries are private between you and the business you contacted.

How long we keep information

Enquiries: up to 24 months after the last message, so that a business can pick up a conversation across a long engagement, then deleted.

Accounts and listings: for as long as the account exists. If you ask us to delete your account, we remove your personal details and unpublish the listing; a minimal record may be kept where we must be able to show a listing was removed.

Reviews: while the review is published. If you ask us to remove your review, we delete it or remove your name from it.

Messages to us by email or WhatsApp: up to 24 months. Technical and analytics logs: typically 12 months or less.

Enquiries: up to 24 months after the last message, so that a business can pick up a conversation across a long engagement, then deleted.

Accounts and listings: for as long as the account exists. If you ask us to delete your account, we remove your personal details and unpublish the listing; a minimal record may be kept where we must be able to show a listing was removed.

Reviews: while the review is published. If you ask us to remove your review, we delete it or remove your name from it.

Messages to us by email or WhatsApp: up to 24 months. Technical and analytics logs: typically 12 months or less.

Your rights

You have the right to be told what we hold about you, to receive a copy, to have inaccurate information corrected, to have information deleted, to restrict or object to certain processing, and to receive information you gave us in a portable format.

To exercise any of these, email yaswenlencria@gmail.com with the subject line 'Data request'. We respond within one month, and we may ask you to confirm your identity first so we do not disclose information to the wrong person.

If you are in the UK you can complain to the Information Commissioner's Office (ico.org.uk), and if you are in Ireland you can complain to the Data Protection Commission (dataprotection.ie). We would rather hear from you first, so please write to us and we will try to put it right.

You have the right to be told what we hold about you, to receive a copy, to have inaccurate information corrected, to have information deleted, to restrict or object to certain processing, and to receive information you gave us in a portable format.

To exercise any of these, email yaswenlencria@gmail.com with the subject line 'Data request'. We respond within one month, and we may ask you to confirm your identity first so we do not disclose information to the wrong person.

If you are in the UK you can complain to the Information Commissioner's Office (ico.org.uk), and if you are in Ireland you can complain to the Data Protection Commission (dataprotection.ie). We would rather hear from you first, so please write to us and we will try to put it right.

International transfers

WedHQ is run by one person and hosted on infrastructure that stores data in data centres outside the UK and Ireland, including the European Union, the United Kingdom and the United States. Where information leaves the UK or EEA, we rely on the safeguards our providers put in place, such as the UK International Data Transfer Addendum and the European Commission's Standard Contractual Clauses.

Messages sent by WhatsApp are also processed by WhatsApp under its own privacy terms, and email by your and our email providers.

WedHQ is run by one person and hosted on infrastructure that stores data in data centres outside the UK and Ireland, including the European Union, the United Kingdom and the United States. Where information leaves the UK or EEA, we rely on the safeguards our providers put in place, such as the UK International Data Transfer Addendum and the European Commission's Standard Contractual Clauses.

Messages sent by WhatsApp are also processed by WhatsApp under its own privacy terms, and email by your and our email providers.

Cookies, analytics and advertising

We use a small number of essential cookies to keep you signed in and to remember your search and shortlist. These cannot be turned off without breaking the site.

Non-essential measurement cookies are only set if you accept them in the cookie banner. You can change your mind at any time by clearing your browser storage for this site, or by using your browser's cookie controls.

We do not run third-party advertising networks on WedHQ, and we do not build advertising profiles of visitors. Our full cookie list is on the cookie policy page.

We use a small number of essential cookies to keep you signed in and to remember your search and shortlist. These cannot be turned off without breaking the site.

Non-essential measurement cookies are only set if you accept them in the cookie banner. You can change your mind at any time by clearing your browser storage for this site, or by using your browser's cookie controls.

We do not run third-party advertising networks on WedHQ, and we do not build advertising profiles of visitors. Our full cookie list is on the cookie policy page.

How listings, rankings and reviews work

Any venue or wedding business in the UK or Ireland can ask to be listed. Every submission is read by a person before it publishes, usually within two working days, and listings that cannot be verified are not published.

Ranking inside a category or county page is based on whether the business is verified, how complete its profile is, its review history and how recently it was updated. Businesses cannot pay to move up a page, and we take no commission on bookings.

Prices are shown as the business states them, with the unit attached, and a starting price is described as a starting price — not as a quotation.

Reviews are moderated before publication. Reviews imported from another platform are labelled with their source. Businesses may reply to a review but cannot delete it, and we remove a review only when it breaks our rules (abuse, personal data, or a review of a business the author did not use).

Sample or demonstration listings, where they appear, are labelled as sample listings. Sponsored placements did not exist when this policy was written; if that ever changes, they will be labelled on the page.

Any venue or wedding business in the UK or Ireland can ask to be listed. Every submission is read by a person before it publishes, usually within two working days, and listings that cannot be verified are not published.

Ranking inside a category or county page is based on whether the business is verified, how complete its profile is, its review history and how recently it was updated. Businesses cannot pay to move up a page, and we take no commission on bookings.

Prices are shown as the business states them, with the unit attached, and a starting price is described as a starting price — not as a quotation.

Reviews are moderated before publication. Reviews imported from another platform are labelled with their source. Businesses may reply to a review but cannot delete it, and we remove a review only when it breaks our rules (abuse, personal data, or a review of a business the author did not use).

Sample or demonstration listings, where they appear, are labelled as sample listings. Sponsored placements did not exist when this policy was written; if that ever changes, they will be labelled on the page.

Why this site exists

WedHQ is a directory, not an auction. Couples use it free of charge to compare venues and suppliers on price, capacity and style, then contact the ones they like directly. Businesses use it to be found by those couples, and can manage their own profile.

The site does not take a fee from couples, does not sell enquiries, and does not choose which business to recommend in exchange for money. If a business wants to be added, it can submit the form, or simply message Yasin on WhatsApp and the listing will be created by hand.

WedHQ is a directory, not an auction. Couples use it free of charge to compare venues and suppliers on price, capacity and style, then contact the ones they like directly. Businesses use it to be found by those couples, and can manage their own profile.

The site does not take a fee from couples, does not sell enquiries, and does not choose which business to recommend in exchange for money. If a business wants to be added, it can submit the form, or simply message Yasin on WhatsApp and the listing will be created by hand.

Keeping information secure

The site is served over HTTPS. Access to the database and dashboard is limited to the operator and to the business that owns a listing. Administrative access is protected by two-factor authentication where available.

No website can promise perfect security. If a breach ever affects your information, we will tell the people affected and the relevant authority where the law requires it.

The site is served over HTTPS. Access to the database and dashboard is limited to the operator and to the business that owns a listing. Administrative access is protected by two-factor authentication where available.

No website can promise perfect security. If a breach ever affects your information, we will tell the people affected and the relevant authority where the law requires it.

Children

WedHQ is intended for adults planning a wedding and for wedding businesses. We do not knowingly collect information about anyone under 16. If you believe a child has given us information, contact us and we will delete it.

WedHQ is intended for adults planning a wedding and for wedding businesses. We do not knowingly collect information about anyone under 16. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We update this page when the way the site works changes. The date at the top of the page shows the most recent revision, and material changes will be noted on the homepage for a short period.

We update this page when the way the site works changes. The date at the top of the page shows the most recent revision, and material changes will be noted on the homepage for a short period.

References and further reading

Google Search Essentials — the standards Google applies to pages it indexes: developers.google.com/search/docs/essentials

Google's guidance on creating helpful, reliable, people-first content, including the experience, expertise, authoritativeness and trust signals this page is written to satisfy: developers.google.com/search/docs/fundamentals/creating-helpful-content

Google's spam policies, including those on fake reviews and misleading structured data: developers.google.com/search/docs/essentials/spam-policies

Google Business Profile content guidelines, which we follow when a business asks us to represent its public information: support.google.com/business/answer/3038177

ICO guidance on the rights of individuals under the UK GDPR: ico.org.uk — individual rights

Irish Data Protection Commission, advice for individuals: dataprotection.ie — individuals

Google Search Essentials — the standards Google applies to pages it indexes: developers.google.com/search/docs/essentials

Google's guidance on creating helpful, reliable, people-first content, including the experience, expertise, authoritativeness and trust signals this page is written to satisfy: developers.google.com/search/docs/fundamentals/creating-helpful-content

Google's spam policies, including those on fake reviews and misleading structured data: developers.google.com/search/docs/essentials/spam-policies

Google Business Profile content guidelines, which we follow when a business asks us to represent its public information: support.google.com/business/answer/3038177

ICO guidance on the rights of individuals under the UK GDPR: ico.org.uk — individual rights

Irish Data Protection Commission, advice for individuals: dataprotection.ie — individuals