Grosvenor Pulford Hotel & Spa

From the moment we booked them, the staff were absolutely amazing, they were so detailed and catered to our every need! They looked after and cared for us so well, the food was amazing,

We chose Grosvenor pulford as our wedding venue as it was so pretty and also close to a church. I spoke to Emma the wedding coordinator throughout the whole 2 years of planning the wedding and she was always happy to help and get me any information that I needed. The rest of the staff were amazing too. We had Alastair and Rose helping on the wedding day, they were an amazing team and made sure everything ran smoothly

Loved the venue from the minute I saw it. Everything was so relaxed and the team worked tremendously hard all day / evening to ensure nothing went wayward! Emma our coordinator was fabulous, such

Thank you to everyone at the venue, it looked amazing and the st

Cannot fault one single thing aboutour wedding day here. The staff made us feel like vips and nothing was ever too muchto ask.

I can’t even begin to describe just how brilliant the team at the Grosvenor Pulford are. I’m absolutely gutted our day is over. The venue, food, drinks, staff, everything was absolutely perfect. Book, book, book. As someone who works within civil registration and attends lots of weddings, I have no

We had our wonderful civil ceremony and wedding afternoon tea at the exquisite Grosvenor Pulford Hotel & Spa on Monday 3rd October 2022. From the first contact we could feel the professionalism in Emma, our wedding coordinator. She was always super responsive to any questions or special requests that we had. On the day, everything ran like clockwork and better than we had imagined. Additionally, we felt that the Grosvenor Pulford offered excellent value for money, when compared with other options we looked at i

Emma Simon, our Wedding coordinator was fantastic. She answered any questions I had and went above and beyond. Ben and Alastair greeted us on the day and made the day itself run so smoothly. The whole process from start to finish was amazing. All members of staff went above and beyond to make our

We chose the Grosvenor Pulford for our wedding venue as we thought it was ideal. Unfortunately the staff were not. Prior to the wedding, coordinators advised nothing would be a problem, or too much trouble, however the day before the wedding (quite a number of rooms were booked for bride, family and friends) we were not even met by a coordinator even after asking at reception - everything seemed too much trouble and the morning of our special day staff were evasive, unhelpful, disorganised and dismissive. A catalogue of events caused stress and anxiety. A wedding schedule was completed but not completely adhered to which resulted in the middle tier of our cake having to be binned. Emails were sent and met with staff - to raise our concerns - this was to be looked into, no explanation was giving. A letter was sent to the owner who also gave no explanation and totally disregarded the situation regarding the cake. The letter also stated that now we have got it off our chest she hoped that our negative experience would not deter us from returning to th

Everything worked like clockwork and we were very impressed with every aspect of the service provided. The lady working for Marius on Saturday evening was particularly attentive and greatly added to the success of the more important aspects of the event. The food was delicious too. We were very impressed with the quality of the bedrooms and the complimentary gifts provided with them. Breakfast was plentiful and tasty. The staff at reception were also friendly and helpful and so were the kitchen staff when storing and cutting the ca

Emma Simon; we want to say a massive thank you for all of your help over the last couple of years; you've been absolutely amazing. Cannot thank you enough. The staff on the day were fabulous too especially the man in charge

Emma Simon seemed to show a genuine interest in our wedding plans and requirements and spent a lot of time explaining our options and costs etc. She answered any questions we had and was very helpful. On the day, everything was well planned and orga

Emma Simon, the Wedding coordinator was fab. She put me at ease and nothing was too much trouble even with the questions I had and the continual changes. The feeling was 'this is your day and you can have what you want'. The room looked amazing; I was blown away and just as planned and asked for. My mum was particularly impressed with reception/reservat

Emma, the Wedding coordinator was very bubbly and enthusiastic and nothing was too much trouble. Big thanks to Emma for her contact and support in the run up and planning...The bridal open evenings and wedding fayres were also great and the staff there were helpful and supportive.

Both Emma Simon and Emma Smith helped us to plan our Wedding Day. Both were a pleasure to deal with and very approachable especially at wedding open evenings which we often used to ask questions at. Emails were always responded to quickly too. I don't think we met Alastair beforehand but as soon as we pulled up we were made to feel incredibly welcome and he immediately provided us with a reception drink. He explained how the day would run and took us aside every now and again to explain what was going to happen next - we found this really helpful. We never felt rushed and the room turnaround was handled brilliantly. All of the staff were so polite and professional. Special thanks to Aaron who gave some words of encouragement to David who left the room to get some fresh air before the speeches! The food was delicious. Breakfast the next day was also lovely. The new refurbished restaurant is superb! We look forward to returning to the Grosvenor Pulford in the future.