BEST WESTERN Valley Hotel

Dear Roy and Lee, We just wanted to say how incredibly grateful we are for everything you did to make our wedding day so perfect. From the very first moment we met Roy and were offered a cup of tea, we knew this was where we wanted to get married. From that day right through to the end of our wedding night, the care, attention to detail, and genuine kindness you both showed us has been exceptional. Everything ran so smoothly, and the whole experience from start to finish has been truly wonderful. The level of customer service and personal touches you provided is something we will never forget. Please also pass on a massive thank you to the catering team, hotel staff, and bar staff who all played such an important part in making the day possible. Everyone was fantastic. Thank you for hel

Only positive things to say about the wedding team at The Valley, our day was perfect! The day through to the evening ran so smoothly with such a relaxed vibe, we didn’t have to think about a thing. Many of our guests commented that it was the best wedding they have ever attended which for us is just amazing to hear as all we wanted was for everyone to have a lovely time. The whole experience from the early planning stages right through to the fi

Such a beautful venue to have had our amazing wedding day. From start to the end the staff were so helpful, friendly, professional. Nothing was ever too much trouble. The day itself we literally couldn’t have wanted anything more. It was just perfect! The food, wedding ceremony, and reception was everything we hoped for and more. We had our ceremony outside on the terrace, beautiful sunshine all day! The setting of this venue is stunn

We had a wonderful wedding at the Valley .When we came for our initial viewing we knew within a few minutes that the Valley had that something that all of the other venues we had seen were lacking. We couldn’t have been happier with our choice. Our wedding coordinator at the hotel was really helpful using his experience to make recommendations to help the day be at its best and being very accommodating with our requests and responses were always quick. All of the staff that we encountered made us feel so welcome and special and nothing was too much trouble for us or our guests. We received many compliments from our gues

The Valley Hotel, Ironbridge is a brilliant venue for a wedding. Its position is excellent, 5 minutes from the bridge, fall out into Dale End park, children's playground 1 minute away in addition to scenic, photo friendly grounds. Staff are exceptional and will assist with bespoke planning. Friendly, helpful and genuine. Their wedding fairs help finding additional decor and activities. The hotel rooms are comfortable and the hotel environment warm and inviting. We are so pleased we chose the Valley, our daughters wedding was a really

Me and my husband got married at The Valley Hotel on the 11th May, it was the most amazing day and we want to thank all the staff and Lee for making sure everything on the day ran smoothly and they made sure me and my husband and our guests were happy. The

Our wedding day was amazing, we were well supported by Grace, Roy, Lee, Lisa and their staff. They were very friendly and professional and helped us to make sure our day went smoothly which it did. We can’t thank them enough for our special day. The

We got married here in april 2023 and it was the best day. Roy and all the staff there were the most welcoming and made it feel as though we were family. Nothing was too much trouble for them and they all went

We had the most amazing day back in May 2023 the street party was exactly what we where looking for, after a 3 year wait due to 3 cancelled venues they supported us with sorting a wedding in 6 months, nothing was to much trouble and all the staff where amazing, I'm sure Grace could read my mind as she appeared right next to me when I needed her checking everything was as perfect as we wanted it to be. My guests have not stopping telling me what a fantastic day it was (especially the food) You will not be disappointed i

I can’t recommend a better venue. They catered to our every need and was very accommodating through the whole process. They helped set up the venue and made sure it was as stress free as possible. I had nothing at all to worry about. I was prompt throughout the day where I needed to be and times so I didn’t feel stressed about what was happening. The weddin

To Lee, Chris and all the team at the Valley Hotel. I'd just like to firstly thank you all for our incredible wedding on Saturday. You and your team made our day the most amazing experience we could ask for!!. Nothing was too much trouble, all your staff were helpful, polite and professional thoughtout the whole process, from booking the wedding back last year to checking out the day after the wedding. I can honestly say your reputation on the outside is such a positive one and I can really see why! Everyone I told where we were getting married couldn't speak highly enough about their experiences with you and I will definitely be saying the same!! I honestly couldn't fault a thing even if I tried! The food was outstanding everyone loved the afternoon tea and the buffet went down a treat!! My guests all had the most amazing time, even saying it was the best wedding they'd ever been too!! I also like to give Lee an extra special thanks for being so accommodating throughout, especially when we didn't think the Groom would make it to the first dance and cutting of the cake lol!! And also to Chris for making me feel so calm just before wa

Well our day was fantastic. We got married at our local church and then had the reception here. The food was fantastic. The staff were brilliant. The weather was horrendous but it did not put a damper on our day. Grace was there whenever we needed her. Everything was spot on. Everyone has said that it was the be

Beautiful setting, fantastic service with great attention to detail. We also appreciated the excellent value for money from the 'Ultimate Wedding Package'. The grounds and hotel are charming and traditional and the setting can be personalised according to your theme. The majority of our guests travelled from across the UK so we were able to make a weekend of it with a dinner the night before where new and old friends could meet up. The food was outstanding and our guests spoke very highly of this and the quality of service. All of the staff were friendly and welcoming. The wedding coordinating team, Grace, Roy and Lisa are talented, calm and reassuring

The valley were amazing from sta

The valley hotel staff were very helpful in what we required for our wedding. They kept us informed of what will happen during the day and made it a super day.